PRIVACY POLICY

Last updated March 08, 2025

SRTR Textiles Private Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services (“Services”).

By accessing or using our website, you consent to the terms outlined in this Privacy Policy. If you have any questions, please contact us at contact@srtrtextiles.in.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store or interact with our Services, we may collect the following personal information:

  • Personal Information: Name, phone number, email address, shipping and billing addresses.
  • Payment Information: Payment details such as credit card or debit card information (processed securely through third-party payment gateways like Razorpay).
  • Login Credentials: Usernames, passwords, and social media login details (if applicable).
  • Technical Information: Your computer’s IP address, browser type, device information, and operating system for analytical and security purposes.
  • Marketing Preferences: Your preferences regarding promotional communications.

We also collect non-personal data related to your browsing behavior to enhance our Services.

SECTION 2 – HOW DO WE USE YOUR INFORMATION?

We use your personal information for the following purposes:

  • To process transactions and deliver purchased products.
  • To verify payments and prevent fraudulent activities.
  • To improve customer service and support.
  • To personalize user experience and website functionality.
  • To send promotional emails (only if you have given consent).
  • To comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

SECTION 3 – CONSENT

How do we get your consent?

When you provide us with personal information for transactions (such as placing an order, verifying your payment, or arranging a delivery), we assume that you consent to our collection and use of your information for that purpose only.

For secondary purposes (such as marketing), we will either ask for your explicit consent or provide you with an option to decline.

How do you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent for the collection, use, or disclosure of your information at any time by contacting us at contact@srtrtextiles.in or mailing us at:

📍 SRTR Textiles Private Limited
Rajarpur, Panchberia, Aranghata
Ranaghat, West Bengal 741501
India
📞 Phone: +91 9933938393
📧 Email: contact@srtrtextiles.in

SECTION 4 – DISCLOSURE OF INFORMATION

We may disclose your personal information under the following circumstances:

  • If required by law, regulation, or legal process.
  • If you violate our Terms and Conditions or engage in fraudulent or harmful activities.
  • If our business is sold, merged, or acquired by another entity, your personal information may be transferred to the new owner.

We do not share your data with unauthorized third parties.

SECTION 5 – PAYMENT PROCESSING

We use Razorpay as our payment processor. Your payment information is encrypted and handled securely in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Neither we nor Razorpay store your full payment details after a transaction is completed. For more information, you can review Razorpay’s terms here: https://razorpay.com

SECTION 6 – THIRD-PARTY SERVICES

Some third-party providers (such as payment gateways, shipping companies, and analytics services) may have access to your information. These third parties collect, use, and disclose your information based on their privacy policies.

We recommend reviewing their policies to understand how they handle your data. Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

External Links : Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to read their policies.

SECTION 7 – SECURITY MEASURES

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Security practices include:

  • Encryption of sensitive data (such as payment details).
  • Firewalls and secure server technology to prevent cyber threats.
  • Limited access to personal data by authorized personnel only.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

SECTION 8 – COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience. Cookies help us:

  • Remember your preferences and past activity.
  • Analyze website traffic and improve performance.
  • Provide targeted advertisements (if applicable).

You can modify your cookie settings through your browser at any time.

SECTION 9 – AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your state or province of residence.

If you are a minor, you may use our Services only under the supervision and consent of a parent or legal guardian.

SECTION 10 – YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request a copy of your data that we hold.

To exercise these rights, please contact us at contact@srtrtextiles.in

SECTION 11 – “DO NOT TRACK” SIGNALS

We do not currently respond to Do Not Track (DNT) signals from web browsers. However, we may update this practice in the future to comply with legal requirements.

SECTION 13 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and significant changes will be notified via email (if applicable).

Continued use of our Services after updates constitutes acceptance of the revised policy.

SECTION 14 – CONTACT INFORMATION

For questions, concerns, or data-related requests, please contact our Privacy Compliance Officer at:

📍 SRTR Textiles Private Limited
Rajarpur, Panchberia, Aranghata
Ranaghat, West Bengal 741501
India
📞 Phone: +91 9933938393
📧 Email: contact@srtrtextiles.in

This Privacy Policy is in compliance with the Information Technology Act, 2000, and the General Data Protection Regulation (GDPR) where applicable.By using our website, you agree to the terms outlined in this Privacy Policy. to the terms outlined in this Privacy Policy.